Privacy Policy – The Noble Nest Co
Last updated: 29 April 2026
Introduction
Welcome to The Noble Nest Co ("we", "our", "us"). We are committed to protecting your privacy and handling your personal information in an open and transparent way.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our Shopify store, interact with us on social media, subscribe to our emails, or otherwise engage with our services.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
When you visit our website or place an order, we may collect the following types of personal information:
Personal Details
- Name
- Billing and shipping address
- Email address
- Phone number
Order Information
- Products purchased
- Payment details (processed securely through third-party payment providers)
- Transaction history
Device & Usage Information
- IP address
- Browser type
- Device information
- Time zone
- Website activity and browsing behaviour
- Cookies and analytics data
Marketing Information
- Preferences and interests
- Email subscription status
- Responses to marketing communications
2. How We Collect Your Information
We collect information when you:
- Visit our website
- Place an order
- Create an account
- Subscribe to our newsletter
- Contact us via email, social media, or contact forms
- Participate in promotions, giveaways, or surveys
- Interact with advertisements or website analytics tools
Some information is collected automatically through cookies and similar technologies.
3. How We Use Your Information
We may use your information to:
- Process and fulfil your orders
- Provide customer support
- Communicate with you about your order or enquiries
- Send marketing emails and promotions (you may unsubscribe at any time)
- Improve our website, products, and customer experience
- Detect and prevent fraud or security issues
- Comply with legal obligations
- Personalise your shopping experience
4. Shopify & Third-Party Services
Our store is hosted on Shopify Inc. Shopify provides the e-commerce platform that allows us to sell our products and services.
Your data may be stored through Shopify’s data storage, databases, and general Shopify application. Shopify stores your data on secure servers protected by firewalls.
We may also use trusted third-party providers to help operate our business, including:
- Payment gateways
- Shipping and fulfilment providers
- Email marketing platforms
- Analytics services (such as Google Analytics)
- Advertising platforms (such as Meta, Instagram, Pinterest, TikTok, or Google Ads)
These providers only receive the information necessary to perform their services.
We encourage you to review Shopify’s Privacy Policy and the privacy policies of any third-party services you interact with.
5. Payments
If you choose a direct payment gateway to complete your purchase, your payment information is encrypted according to Payment Card Industry Data Security Standards (PCI-DSS).
We do not store your full credit card details.
Payment providers may include:
- Shopify Payments
- PayPal
- Afterpay
- Apple Pay
- Google Pay
Your payment information is handled securely by the relevant payment provider.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Keep your shopping cart active
- Remember your preferences
- Analyse website traffic and performance
- Deliver relevant advertising
- Improve user experience
You can choose to disable cookies through your browser settings, however some features of our website may not function properly.
7. Marketing Communications
If you subscribe to our mailing list, we may send you updates about:
- New products
- Promotions and sales
- Restocks
- Brand news and content
You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.
8. Sharing Your Information
We do not sell your personal information.
We may share your information with trusted service providers where necessary to operate our business, including:
- Payment processors
- Delivery and logistics companies
- Marketing and advertising providers
- Website and analytics providers
- Professional advisers or legal authorities where required by law
We may also disclose information if required to comply with legal obligations or protect our rights.
9. Data Retention
We retain your personal information only for as long as necessary to:
- Fulfil orders
- Provide customer support
- Meet legal, accounting, or tax obligations
- Resolve disputes
- Enforce agreements
When your information is no longer required, we take reasonable steps to securely delete or de-identify it.
10. Security
We take reasonable precautions and follow industry best practices to protect your personal information from misuse, loss, unauthorised access, disclosure, alteration, or destruction.
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
11. Your Rights
Depending on your location and applicable laws, you may have rights to:
- Access the personal information we hold about you
- Request corrections to your information
- Request deletion of your information
- Withdraw consent to marketing communications
- Lodge a complaint regarding privacy practices
To exercise these rights, please contact us using the details below.
12. International Visitors
If you access our website from outside Australia, please note that your information may be transferred to, stored, and processed in countries where our service providers operate.
By using our website, you consent to this transfer.
13. Children’s Privacy
Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children.
14. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time.
Changes will take effect immediately upon posting on this page. We encourage you to review this Privacy Policy periodically.
15. Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:
The Noble Nest Co
Email: Info@thenoblenestco.com
Location: Sydney, NSW, Australia
